Training Academy
We offer training and tutorials to support providers in continuing their education. We will add presentations, videos and other training documentation as they become available.
Training and tutorials
Provider Pathways Digital Provider Orientation
Provider Pathways is a 24/7 educational resource that offers a foundation for doing business with Summit Community Care.
- In order to launch the Provider Pathways Digital Orientation you must first complete a pre-course questionnaire.
- Top 25 claim adjustment codes for non-payment
- 2025 Provider Webinars Invitation (CME)
- HEDIS ECDS Coding Booklet 2025
- HEDIS Coding Booklet 2025
- Reminder — intensive service needs (ISN) add-on rate for supportive living
- HEDIS Desktop Reference Guide 2025
- Medicare third party bypass list
- Commercial third party bypass list
- HEDIS Desktop Reference Guide 2024
- Introduction to Elsevier invitation
- LTSS Provider Orientation
- Provider Enrollment Guidelines
- Electronic medical record data feeds: Increasing rates, decreasing medical record review
- Provider Digital Engagement
Provider manuals and communications
Improving patient experience
The My Diverse Patient website offers learning experiences and techniques for providing the individualized care every patient deserves, regardless of their diverse background:
Learn about Availity
Many of the tools you need — eligibility and benefits inquiries, claims submission, claims status inquiries and authorizations — can be accessed through Availity .* You can find instructions for locating and using these tools on the Learn about Availity page:
HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).
* Availity, LLC is an independent company providing administrative support services on behalf of Summit Community Care.